Joining Loyalty Club #1 Way to Save
Mon, May 18 2009 08:10 AM
| Restaurant
| Permalink
The Richmond Times-Dispatch's Accidental Chef, Kendra Bailey Morris, published her top ten cost cutting suggestions for thrifty diners. Topping the list is her recommendation to join one's favorite restaurant's loyalty program. More and more customers are expecting some kind of reward in exchange for their loyalty. Here's the full article:
DEAR ACCIDENTAL CHEF: Our family loves eating out, but since this economic nosedive, we find ourselves going out less and less. We want to continue supporting our local restaurants, and I would like time off from cooking. Any ideas on how the average family can still afford to dine out without breaking the bank?
Uno's Virtual Gift Cards Capture Customer Info
Thu, Apr 30 2009 10:11 AM
| Gift Cards, Restaurant
| Permalink
Uno Chicago Grill now offers patrons virtual gift cards, which givers load online and then e-mail to recipients.By Lisa Bertagnoli, Contributing Editor -- Chain Leader, 5/1/2009Patrons who want to buy a friend an Uno Chicago Grill gift card now have two choices: Buy a plastic gift card at a restaurant; or go online, buy a virtual card, and e-mail it to the recipient.Uno Chicago Grill now
Panera Bread Rolling Out Loyalty Program
Thu, Apr 30 2009 08:04 AM
| Restaurant
| Permalink
Panera Bread CEO, Ron Shaich, addressed the Richmond Heights, Missouri company's plans for a consumer loyalty marketing program during the company's Q1 2009 earnings conference call yesterday. Talking about Panera's connection with their customers, Shaich said: "Let me now speak to a number of tests that are going on relative to our effort to use our scale to deepen our relationship,
Restaurants Make Regulars Feel Special
Wed, Apr 29 2009 07:12 PM
| Restaurant
| Permalink
In this economy, many restaurant customers are holding tight to their wallets and carefully deciding when and where to dine. So it makes sense that restaurateurs want to keep their regulars.If you've been a good customer over the years, you're king. "It's your regulars who will get you through this," says Garrett Harker, owner of Eastern Standard Kitchen & Drinks in Kenmore Square. Every restaurant